EventBase

This Privacy Policy applies to the sites and apps where it appears.

Eventbase ("Eventbase Solutions","Eventbase", "we", "our") is committed to ensuring that your privacy is protected. This Privacy Policy explains how we use the information we collect about you (or that you provide us with), how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy. For the purposes of this policy, the term "Curator" is used to refer to event creators using our SaaS solution to create and promote events. The term "Customers" shall be used to refer to an individual who attends, or consumes information in relation to, an event. Curators, Customers and other third parties who use our services are referred to in this policy as "Users", "you" or "your".

We provide an SaaS solution that Event Curators may use to market to or stay in contact with Users and Customers while maximising their conversions via links. We provide a website and mobile application where individuals can register in events, make purchases for events,buy merchandise and accommodation put on by the Curators who use our platform to publish and promote their events.

Our Privacy Policy has been designed with you in mind. How the policy applies to you will depend on the way in which you interact with us. For example, if you:

Make an purchase or order from us or interact with certain aspects of our site, we will use the information you provide us to fulfill our obligations to you in delivering that service, and, where permitted, keep you up to date about events that may be of interest to you; and

Browse our site, we use cookies to tailor your experience and hopefully provide you with a seamless experience.

Eventbase Solutions as a Data Controller and a Data Processor

Under our terms and conditions and this Privacy Policy, we may act as either a Data Controller or a Data Processor in respect of your Personal Data, depending on the applicable circumstances.

When you are acting as a curator or to explore the services we offer, Eventbase will be a Data Controller in respect of the Personal Data that you provide as part of our account. We will also be a Data Controller of the Personal Data that we have obtained about the use of our applications or platform, which could relate to any User.

If you register for an event as a Customer, we will process your Personal Data to help administer that event on behalf of the Curator (for example processing payments, sending confirmation and promotional communications) and to help the Curator in the promotion of their Event. Alternatively, where you are a user of a Curator and the Curator imports your contact information into our Server as they wish to invite you to an Event or to use our platform, we will process your Personal Data to administer the Curator's event or the Curator's request In such circumstances, Eventbase provides the systems for Curators but does not control the Personal Data that is requested from an individual nor are we responsible for the continued accuracy of this Personal Data.

Any questions you may have in this set of circumstances regarding the use of your data should be directed at the Curator. Where you no longer wish to be contacted by a Curator through our platform, you can unsubscribe from any communications you receive from Eventbase as set out. In addition, in these circumstances, where you wish to update any inaccuracies in your Personal Data on our system, or wish for your Personal Data to be deleted from our system, you can contact either us or the Curator.

What Information We Have & Where We Get It

We collect information from and about you.

Contact and billing information. When you create an account, make a purchase, register in events, we will collect your contact and billing information, such as your name, street address, pin code, email and phone number

Information you post. We collect information you post in a public space on our website or on a third-party social media site.

Demographic information. We might collect information like your age range, race, or gender, or information about events you like or products you buy. We might collect this as part of a survey, for example.

Accessibility Information. We may collect details of your health requirements if you have accessibility requirements when attending events.

Other information. We may collect information about the browser and device you're using, your IP address, your location, the site you came from, the site you visit when you leave us, and how you used or didn't use our site or app. We may collect this using technology such as GPS and Wi-Fi.

We collect information in different ways.

We collect information directly from you. For example, if you make a purchase, register in events or register for a promotion. We also collect information if you post a comment on our websites or ask us a question.

We collect information from you passively. We use tracking tools like browser cookies and web beacons. We also collect information from our apps.

We get information about you from third parties. For example, if you use a social media feature within our websites or apps or post to a social media platform, the social media site will give us some information about you.

How We Use Your Information & Why

We use information as disclosed and described here.

We use information to provide you with products and services. We use your information to process your order and provide you with customer support. This includes sending you emails about your account or a purchase. We might also contact you about this policy or our website terms.

We use information to respond to your requests or questions. For example, we might use your information to confirm your registration for an event or contest. You may give us your friend's information, for example via our referral service to tell a friend about our website. We will only use your friend's information to provide services you requested. Your friend may contact us to ask us to delete their information.

We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

We may use your information to make our website, products, and services better. We may combine information we get from you with information about you we get from third parties.

We use information for security purposes. We use information to protect our company, our customers, or our websites. This includes detecting or preventing unlawful behavior.

We use information for marketing purposes. For example, we might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy tickets/register in any event from us we'll enroll you in our newsletter. To learn about your choices for these communications, read the choices section below.

We may also use push notifications on our mobile apps. We may use push notifications and your location information in our apps to send you alerts regarding local events.

We use information as otherwise permitted by law or as we may notify you.

We keep your information as long as it is necessary or relevant for our business. We also keep information to resolve disputes, enforce our agreements and otherwise required by law.

Who We Share Your Data With & Why

We may share information with third parties.

We will share information within "Eventbase Solutions". This may include "Eventbase Solutions" owned or operated venues, for example.

We will share information with third parties who perform services on our behalf. For example, we share information with vendors who help us manage our IT infrastructure or who fulfill your purchases. Some vendors may be located outside of India.

We will share information with our business partners. This includes a third party who provides an event such as the artist, promoter or team, or sponsors an event, or who operates a venue where we hold events. This may also include third party advertisers who may collect information when you interact with our site. Our partners use this information as described in their privacy policies, which may include sending you marketing communications. You should read those policies to learn how they treat your information.

We will share information with third parties who sell products or services to you. We will disclose your information to the seller for order fulfillment purposes with a third party who provides you with merchandise, accommodation or ticket insurance,for example.

We may share information if we think we have to in order to comply with the law or to protect ourselves. For example, we will share information to respond to a court order or subpoena. We may also share information if a government agency or investigatory body requests it. Or, we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy. We will tell you before we do this.

Your Choices & Rights

You have certain choices about how we use your information.

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, follow the instructions in any marketing email you get from us. The process for withdrawing your consent will be comparable in ease to the process by which it was given.You can also change your preferences in your account. It may take about ten days to process your request. Even if you opt out of getting marketing emails, we will still be sure to send you transactional messages. For example, we may still contact you about your orders.

You can control cookies and tracking tools. You can control tools on your mobile devices. For example, you can turn off the GPS locator or push notifications on your device.

Updating your details. All personal information entered into Eventbase can be edited and changed by you at any time. Alterations can be made in the settings/profile area.

Your Privacy Rights.

You have choices about how to control the collection, use, and sharing of your personal information.

Depending on where you live, you may have specific rights around your personal information. Below we explain what those rights are and how you can exercise them:

Disclosure. You have the right to request a report showing the personal information collected, shared, and sold about you.
Deletion. You have the right to request that we delete any personal information collected from or about you.
Correction. You have the right to request that we correct inaccurate personal information collected from or about you.
Opt-Out of Sale/Sharing or Processing. You have the right to opt out of the sale or sharing of your personal data. You also have the right to opt out of the processing of your data for targeted advertising or profiling purposes.
Non-Discrimination. We shall not discriminate against you based on your exercise of any of the above rights.

You may submit a request to exercise any of the above rights by clicking here to submit a request. You may also submit your request by mailing a letter to the address at the bottom of this policy. Please be sure to include your full name, email address, and which type of request you are making in your letter.

You may have the right to obtain additional information about third parties with whom we share your personal information. To learn more, email us.

To verify your identity, we may collect information such as your full name and email address. This information will be compared to our existing records to verify the identity of the individual submitting the request. We may also require you to confirm your request via an automated email message before responding to your privacy rights request. Depending on the sensitivity of the information requested and the type of request, we may require additional information to verify your identity before responding. We will respond to your request within 45 days if possible and required under the law. Please note that if we deny your request, you may appeal this denial by contacting us using the information at the bottom of this policy.

Personal Information Collected:

Names and Aliases
Physical Address
Phone Number
E-Mail Address
IP Address
Unique Identifiers
Interactions with Customer Service
Information about transactions made on our services
Fan Preferences and Attributes
Cookies/Web Beacons - We use tracking tools like browser cookies and web beacons. To learn more about these tools and to control them, please click here.
Device Attributes

Sensitive Personal Information. Please note that we will never use or disclose any sensitive personal information you give us except to provide you with the goods and services you have requested or for the limited purposes allowed under the law.

Personal Information Disclosed for a Business Purpose or Sold/Shared:

Categories of Personal Information	Personal Information	Disclosed for a Business Purpose	Sold/Shared	Categories of Third-Party Recipients	Retention Standards
Identifiers	Names and Aliases	X	X	Business Partners, Data Brokers, Technical Service Providers, Government Agencies	Retained only as long as it is necessary to provide our products and services, keep our systems secure, and maintain necessary business and financial records.
	Physical Address	X	X
	Phone Number	X	X
	E-Mail Address	X	X
	IP Address	X	X
	Unique Identifiers	X	X
Commercial Information	Interactions with Customer Service	X		Technical Service Providers, Government Agencies	Retained only as long as it is necessary to provide and improve our products and services, keep our systems secure, and maintain necessary business and financial records.
	Information about transactions made on our services	X	X
	Individual's Preferences and Attributes	X	X
Internet/Electronic Activity	Cookies/Web Beacons	X	X		Retained only as long as it is necessary to provide our products and services and keep our systems secure.
Internet/Electronic Activity	Device Attributes	X	X

Data Retention and Deletion. As noted in the above chart, how long we retain personal data will vary depending on the products or services we provide and our legal obligations under applicable laws. For example, we retain certain purchase information for accounting and tax purposes even after you have deleted your account. Our retention periods are generally informed by three factors: 1) Is this information necessary to provide the product or service? 2) What consent have you provided around our use of this information? and 3) What statutory, contractual, or other legal obligations do we have to retain this information?

In all situations, your personal data will be securely deleted after the relevant limitation or retention periods have expired.

Right to Nominate

In accordance with your rights, you may nominate another individual who can exercise your rights under this policy on your behalf in the event of your death or incapacity. You may submit a request to do so by contacting us through the methods described in the "Contact Us" section.

Sources of Data:

Self-disclosed (e.g. Information provided when interacting with our products and services)
Business partners (e.g. Analytics companies, promoters, artists, fan clubs, sports teams, venue owners, etc.)
Data brokers (e.g. Marketing companies, advertising partners, etc.)
Technical service providers (e.g. Cloud service providers)

Business or Commercial Purposes for Collecting or Selling/Sharing Personal Information:

Providing products and services
Event management
Market research and aggregated analytics
To prevent, detect, and manage unlawful behavior
Marketing
Client services
Staff administration

Third Parties with Whom we Share Personal Information:

Business partners (e.g. Analytics companies, promoters, artists, fan clubs, sports teams, venue owners, etc.)
Data brokers (e.g. Marketing companies, advertising partners, etc.)
Technical service providers (e.g. Cloud service providers)

Do Not Track. Our websites and apps are not designed to respond to "do not track" requests from browsers.

Our Policy Regarding Children's Information

Our sites and apps are intended for adults. For the purposes of this policy and in accordance with Indian law, a "child" is defined as an individual who has not completed eighteen (18) years of age.

We do not knowingly collect or process personal data from children without obtaining verifiable consent from a parent or lawful guardian beforehand.

Furthermore, we adhere to the following protective measures for children:

We shall not undertake any processing of personal data that is likely to cause any detrimental effect on the well-being of a child.
We do not engage in the tracking or behavioral monitoring of children.
We do not direct any targeted advertising at children.

If you are a parent or legal guardian and believe your child has provided us with information without your consent, please contact us using the details provided in the "Contact Us" section. Please mark your inquiry "Children's Information Inquiry".

Looking After Your Information

We use standard security measures.

We have security measures in place to protect your information. The standard security measures we use will depend on the type of information collected. However, the Internet is not 100% secure. We cannot promise that your use of our sites will be completely safe. If you think that an unauthorized account has been created using your name, contact us at the address below.

We store information both in and outside of India.

If you live outside of India, you understand and agree that we may transfer your information to India. This site is subject to Indian laws, which may not afford the same level of protection of those in your country.

We may link to third party sites or services we don't control.

If you click on one of those links, you will be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites. Our site may also serve third-party content that contains their own cookies or tracking technologies. We do not control the use of those technologies.

Data Breach Notification

In the event of a personal data breach, we are committed to complying with our legal obligations. We will provide timely intimation of any such breach to the Data Protection Board of India and each affected Data Principal (user) in the form and manner required by law.

Contact Us

Please contact us if you have more questions.

If you have any questions about this Policy or other privacy concerns, you can email us at contact@eventbase.in Please do not include your credit card number or other sensitive information in your email. You can also write us at:

Eventbase Solutions,

Sadipur, Manpur

Gaya, Bihar - 823003

Email: contact@eventbase.in, contact@eventbase.in

What we will do if there is an update to this Policy.

From time to time we may change our privacy practices. We will notify you of any material changes to this Policy as may be required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

Privacy Policy